Agent-to-Agent Commerce (A2A)
«How will brand agents negotiate with consumers' personal AI assistants — and what does brand loyalty mean in a world without intentional search?»
Research line overview
By 2027–2030, personal AI assistants will act as autonomous purchasing proxies. We investigate A2A negotiation protocols, the implications for brand loyalty when the human consumer is absent from the purchase decision, and the new influence vectors that emerge in this ecosystem.